Napier City Council is transforming how we deliver smarter, more connected services for our community. As part of this evolution, we are strengthening capability and driving innovation across all areas of Council — including the delivery of safe, reliable, and sustainable water services.

The Personal Assistant (shared) provides high-level administrative and strategic support to the Head of Water Operations and the Head of Strategy & Investment, ensuring the seamless operation of the Water Services leadership team. You’ll manage complex calendars, coordinate communications, and keep documentation and project workflows organised, accurate, and on time — all while playing a key role in supporting strategic initiatives.

Te Āheinga - The Opportunity

• Provide comprehensive support to the Head of Water Operations and Head of Strategy & Investment, including calendar, email, travel, meeting coordination, and documentation such as reports, presentations, and Council papers.
• Coordinate meetings, workshops, and briefings, including agendas, minutes, action tracking, and progress reporting on key projects and priorities.
• Facilitate communication with internal teams and external stakeholders, ensuring operational alignment while handling sensitive information confidentially.
• Assist with budget monitoring, procurement, expenses, and improvements to administrative and operational processes.

He kōrero mōhou - About You

• Minimum 3 years’ experience as a Personal Assistant, in business administration, or a related field.
• Exceptional organisational, time management, and communication skills, with a high level of discretion and professionalism; proficient in Microsoft Office and digital collaboration tools.
• Demonstrated ability to manage multiple stakeholders and competing priorities independently
• Highly desirable: experience in water, utilities, infrastructure, or government environments; familiarity with project tracking or reporting systems; and a tertiary qualification in Business Management or a related discipline.

Ngā painga mōhou - What we Offer

• 5 weeks annual leave after 2 years service
• Discounted Health Insurance Work Scheme + Eye Test Subsidy
• Retailer Discounts + Study assistance
• Employee Assistance Program (OCP)
• Quarterly values awards + Birthday vouchers + Social club
• Free flu vaccinations (annual)
• Ka Awatea Cultural Wānanga + NCC Kapa Haka
• Te Reo Māori language classes

This is a permanent, full time opportunity working 40 hours per week, Monday-Friday. You will be based in Napier.

The annual salary package for this role is $68,500-$80,600 (including KiwiSaver), with the final offer depending on your skills and experience.

Applications for this role close on 6 October 2025 but we will be interviewing applications as we receive them and may close the role when we have found the right person.

Kia mōhio mai - Please note

Napier City Council is moving toward a joint regional water entity under the Local Water Done Well reform. This means future changes to how water services are governed and delivered are likely, including potential shifts in organisational structure, reporting lines, and regional collaboration. Applicants should be comfortable working in a dynamic environment and open to evolving responsibilities as part of a larger, regional approach to water management.

He kōrero mō Te Kaunihera o Ahuriri - About NCC

At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!

Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.

Before you join, you’ll need to complete pre-employment checks (including drug testing, with some roles requiring health screening). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.

Please visit Napier City Council Careers website to see full job description

Job Description – Personal Assistant (Shared - Water Services)