As a Café Team Member at Ocean Spa, you’ll play a key role in delivering high-quality food and beverage experiences that leave a lasting impression on our visitors. From crafting barista-quality coffee to preparing fresh, delicious meals, you’ll help create a welcoming and enjoyable environment where people can relax, connect, and recharge.

Working closely with the Café Lead, you’ll contribute to the smooth day-to-day running of the café supporting stock management, maintaining high food safety standards, and ensuring every interaction reflects our commitment to great service. This is a hands-on role where initiative, teamwork, and a passion for hospitality will see you thrive.

Te Āheinga - The Opportunity

• Prepare and serve high-quality food and beverages, including specialty coffee, with strong attention to presentation and consistency

• Deliver outstanding customer service, creating a warm, welcoming café experience for all visitors

• Support daily café operations including stock control, cash handling, and maintaining equipment

• Uphold food safety, hygiene, and quality standards at all times

• Contribute to a positive team environment and continuous improvement of café offerings and service

• Step into supervisory or Duty Manager responsibilities when required

He kōrero mōhou - About You

• Previous experience in hospitality, with confidence in food preparation and service

• Barista training with a genuine passion for quality coffee and customer experience

• Strong communication skills paired with a friendly, approachable manner

• Sound understanding of food safety practices, with relevant certifications or willingness to obtain

• Reliable and flexible, with availability to work evenings, weekends, and public holidays

• Proactive team player who brings energy, initiative, and a positive attitude to the environment

Ngā painga mōhou - What we Offer

• 5 weeks' annual leave after 2 years service

• Discounted health insurance work scheme + Eye test subsidy

• Retailer discounts + study assistance

• Employee Assistance Program (OCP)

• Quarterly values awards + Birthday vouchers + Social club

• Free flu vaccinations (annual)

• Ka Awatea Cultural Wānanga + NCC Kapa Haka

• Te Reo Māori language classes

This is a part-time opportunity requiring reliability and flexibility, with shifts across evenings, weekends, and public holidays on a rostered basis.

The hourly rate for this role is between $24.45-$28.75 (including KiwiSaver), with the final offer depending on your skills and experience.

We will be interviewing applications as we receive them and may close the role when we have found the right person.

He kōrero mō Te Kaunihera o Ahuriri - About NCC

At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!

Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.

Before you join, you’ll need to complete pre-employment checks (including criminal background checks, with some roles requiring health screening and drug & alcohol testing). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.

Please visit Napier City Council Careers website to see full job description

Job Description – Cafe Team Member