We’re looking for a skilled Finance and Rates Projects Coordinator to join our Finance team on a ten-month fixed-term basis.

In this role, you’ll play a key part in driving projects that improve the way we manage rates and deliver services to our community. From supporting the rollout of a new direct debit system to helping implement a debt management policy, you’ll be hands-on with meaningful projects that make real efficiencies for both our team and our ratepayers. Alongside project work, you’ll provide coordination, support, and back-up across the Rates team to ensure day-to-day operations continue to run smoothly.

This is a great opportunity for someone with strong project coordination experience, financial know-how, and a track record of delivering excellent customer service. You’ll bring a sharp eye for compliance and detail, but also the ability to see the bigger picture and contribute to long-term improvements. If you’re proactive, organised, and motivated by making systems work better for people, this role offers the chance to use your skills in a collaborative team environment while delivering real value for the Napier community.

Te Āheinga - The Opportunity

• Lead and support key finance and rates projects, including the implementation of new systems and processes that improve efficiency and service delivery.
• Play an active role in supporting the Rates team while contributing to long-term improvements for our customers and community.
• Work across Council with a range of stakeholders, building strong relationships and developing practical, customer-focused solutions.
• Be part of a collaborative team environment where your ideas and initiative are valued, and your work directly benefits Napier’s ratepayers.

He kōrero mōhou - About You

• Proven experience in project coordination and customer service, ideally within local government, finance, or a related field.
• Solid understanding of compliance frameworks and financial or rating systems, with the ability to apply them in practice.
• Strong organisational and problem-solving skills, with the ability to balance multiple priorities in a fast-paced environment.
• A proactive team player with excellent communication and relationship-building skills.
• Confident using a range of software systems and tools, with the adaptability to pick up new platforms quickly.

Ngā painga mōhou - What we Offer

• Discounted Health Insurance Work Scheme + Eye Test Subsidy
• Retailer Discounts + Study assistance
• Employee Assistance Program (OCP)
• Quarterly values awards + Birthday vouchers + Social club
• Free flu vaccinations (annual)
• Ka Awatea Cultural Wānanga + NCC Kapa Haka
• Te Reo Māori language classes

This is a ten-month fixed term opportunity working part time for 30 hours per week, Monday-Friday. There is some flexibility in the pattern of work over that 30 hours. You will be based in Napier CBD.

The annual salary package for this role is between $68,500-$80,600 (including KiwiSaver) which will be pro rated for 30 hours a week. The final offer depending on your skills and experience.

Applications for this role close on 22 October 2025 however due to the highly competitive employment market we will be interviewing applications as we receive them and may close the role when we have found the right person. Please do not delay in making your application.

He kōrero mō Te Kaunihera o Ahuriri - About NCC

At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!

Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.

Before you join, you’ll need to complete pre-employment checks (including drug testing, with some roles requiring health screening). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.

Please visit Napier City Council Careers website to see full job description

Job Description – Finance and Rates Projects Coordinator (Fixed Term)