Take the lead in shaping and delivering complex projects that make a real impact across Napier City Council. As a Senior Business Analyst, you’ll work closely with stakeholders to drive projects from concept to completion, providing expert analysis, business case development, financial evaluation, and strategic insight. Your work will ensure solutions meet business needs, deliver value, and support the Council’s long-term objectives.

You’ll play a pivotal role in process improvement, requirements gathering, and user acceptance testing, collaborating across teams to turn ideas into practical, high-quality outcomes. This is your opportunity to influence decision-making, strengthen relationships across the organisation, and contribute to projects that improve services for our community.

This position will be part of the Strategy & Urban Development Directorate (Urban), which leads future planning, policy development, and compliance to promote sustainable growth and enhance community well-being. The directorate supports businesses and developers through regulatory service excellence. It oversees projects to ensure efficient resource utilisation and the delivery of tangible community benefits.

Te Āheinga - The Opportunity

• Lead business case development, financial analysis, and strategic alignment for complex projects.
• Conduct process mapping and analysis to identify inefficiencies and recommend improvements.
• Plan and manage user acceptance testing to ensure solutions meet business needs.
• Collaborate with stakeholders across the organisation and with external partners to drive project success.
• Provide specialist insight to guide project decisions and support programme delivery.
• Report on project progress, financial performance, and procurement in line with Council standards.

He kōrero mōhou - About You

• A relevant tertiary qualification in Business Analysis, Information Systems, Project Management, or a related field.
• 5+ years’ senior-level business analysis experience, ideally with complex, multi-stakeholder projects.
• Proven expertise in business case development, financial analysis, and process improvement.
• Experience leading UAT and ensuring solutions deliver value and meet business requirements.
• Excellent stakeholder management, communication, and workshop facilitation skills.
• Strong ability to manage end-to-end project lifecycles while aligning analysis with delivery objectives.
• A proactive, collaborative approach with a commitment to continuous learning and innovation.

Ngā painga mōhou - What we Offer

• 5 weeks annual leave after 2 years service
• Discounted Health Insurance Work Scheme + Eye Test Subsidy
• Retailer Discounts + Study assistance
• Employee Assistance Program (OCP)
• Quarterly values awards + Birthday vouchers + Social club
• Free flu vaccinations (annual)
• Ka Awatea Cultural Wānanga + NCC Kapa Haka
• Te Reo Māori language classes

This is a permanent, full time opportunity working 40 hours per week, Monday-Friday. You will be based in Napier.

The annual salary package for this role is between $105,700-$124,300 (including KiwiSaver), with the final offer depending on your skills and experience.

Applications for this role close on 27 October 2025, however due to the highly competitive employment market we will be interviewing applications as we receive them and may close the role when we have found the right person. Please do not delay in making your application.

He kōrero mō Te Kaunihera o Ahuriri - About NCC

At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!

Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.

Before you join, you’ll need to complete pre-employment checks (including drug testing, with some roles requiring health screening). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.

Please visit Napier City Council Careers website to see full job description

Job Description – Senior Business Analyst