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This page outlines the vacancy and the key skills and responsibilities for the role.

Visitor Service Team Member - The National Aquarium of NZ

Napier, New Zealand

Reference: 5790011

We are looking for visitor-focused all-rounders to join our team on a casual basis.

The National Aquarium of New Zealand is owned by the people of Napier and Napier City Council. It attracts 150,000 visitors each year and offers a wide range of experiences from diving displays and keeper talks, to getting up close and personal with little penguins. Its centrepiece exhibit is the stunning 1.5 million litre Oceanarium with a 50m-long viewing tunnel.

We're looking for motivated and focused individuals to join our high performing team at the Aquarium on a casual basis. You will provide a welcoming experience to all visitors and deliver service excellence across reception, retail and Café, including food preparation and food service. You will be confident in dealing with people face to face, listening to visitors' needs and delivering a consistently high level of service at all times. It is essential that you are friendly and helpful, in order to maximize and provide a positive experience.

This role will appeal to highly focused individuals who want to develop their skills and contribute to the way visitor service is delivered in one of New Zealand's leading tourist attractions. A current first aid certificate, duty management certificate and food hygiene qualifications are desirable.

Take the plunge and apply today!

Napier City Council is one of Napier's biggest and most desirable employers - we value excellence, integrity, sustainability and outstanding customer and community service.

If you are ready for this opportunity, then we encourage you to apply now. We will be interviewing suitable candidates as applications are received and may close this advertisement when we have found the right person.

We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status although applicants must have existing rights to work in New Zealand. Napier City Council is responsible for Civil Defence emergencies and as such, all staff may be called upon to support the response.

Our preferred candidates will be required to undergo pre-employment screening which includes drug testing and, for some roles, health screening.

Please note: Only those workers who are fully vaccinated (i.e. have completed a NZ Government recognised course of COVID-19 vaccination and can provide an electronic copy or screenshot of a Government endorsed Vaccine Pass to demonstrate this) will be able to carry out work at Napier City Council workplace or represent Napier City Council in public.

You will be required to provide a copy of your Vaccine Pass upon application.