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This page outlines the vacancy and the key skills and responsibilities for the role.

Customer Service Team Member - National Aquarium of New Zealand

Napier, New Zealand

Reference: 5204687

Casual position working as and when required.

The National Aquarium of New Zealand is owned by the people of Napier and Napier City Council. It attracts 150,000 visitors each year and offers a wide range of experiences from diving displays and keeper talks, to getting up close and personal with little penguins. Its centrepiece exhibit is the stunning 1.5 million litre Oceanarium with a 50m-long viewing tunnel.

We're looking for a motivated and customer-focused individual to join our high performing team at the Aquarium on a casual basis.

You will provide a welcoming experience to all visitors and provide service across reception, retail and cafe, including food preparation and food service.

Key requirements for the role:

  • Confidence in dealing with people face-to-face
  • Proven ability to deliver a high level of customer service at all times
  • Display a friendly and helpful manner in order to maximise and provide a positive experience

A current first aid certificate, duty manager certificate and food hygiene qualifications are desirable, but not essential.

Take the plunge and apply today!

Napier City Council is one of Napier's biggest and most desirable employers - we value excellence, integrity, sustainability and outstanding customer and community service.

We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status although applicants must have existing rights to work in New Zealand.

Our preferred candidates will be required to undergo pre-employment screening which includes drug testing and health screening.

If you are ready for this opportunity, then we encourage you to apply now. We will be interviewing suitable candidates as applications are received and may close this advertisement when we have found the right person.